Services Emergency Care Resources, Outreach and Prevention Community Resources

Community Resources

As part of UMC Children’s Hospital’s commitment to our community, we provide several resources to protect children and empower their families. With programs ranging from child care to food assistance, UMC and its loving caregivers show, every day, how Our Passion is You.

Children Related Community Resources

Texas Abuse/Neglect Hotline

Use this number to report: Abuse, neglect, or exploitation of children, the elderly, or people with disabilities. Violations of minimum standards in a child-care operation.
Phone: 1.800.252.5400
Website: https://www.txabusehotline.org

Children’s Advocacy Center

Assists victims of sexual abuse and severe physical abuse ages 2-18 including forensic interviews and physical exams as well as counseling and other follow-up services.
Phone: 806.740.0251
Website:   www.safeplace4kids.org

CASA- Court Appointed Special Advocates

Trained volunteers who support and assist children in foster care while their case is in the court system.
Phone:  806.763.2272
Website:  casaofthesouthplains.org

Foster Care and Adoption Information

For information on becoming a foster or adoptive parent through DFPS.
Phone: 1.800.233.3405

Child Care Information

For information about assisted child-care in Texas.
Phone: 1.800.862.5252

Texas Youth Hotline

To provide peer counseling to youth and family members for family conflicts, delinquency, truancy, abuse and neglect, and running away.
Phone: 1.800.989.6884

Office of Consumer Affairs Hotline

To make an inquiry or complaint about an existing DFPS case.
Phone: 1.800.720.7777

Abuse in Mental Health/Mental Retardation Facilities

To report abuse, neglect, or exploitation in Mental Health/Mental Retardation facilities.
Phone: 1.800.647.7418

Nurse Family Partnership-TTUHSC

Parenting education for first time pregnant mothers (Enrollment by 28 wks or less)
Phone: 806.743.9673
Website: https://www.ttuhsc.edu/nursing/combest/nurse-family.aspx

Children’s Behavioral Health Clinic-UMC Children’s Hospital and TTU

UMC Medical Office Plaza 3502 9th Street, Suite 250 Lubbock, TX
Phone: 806.742.3074 or 806.775.9222
Website: umchealthsystem.com

UMC Children’s Hospital Emergency Department

In case of emergency dial 9-1-1

Parenting Cottage

Parenting education from prenatal to kindergarten entry, car seat safety education and car seat assistance.
Phone: 806.795.7552
Website: www.parentingcottage.org

Local Support Resources

Assistance Programs:
General Assistanceco.lubbock.tx.us806.775.1605
Atmos Energy Assistanceatmosenergy.com888.286.6700
Catholic Charitiescclubbock.org/programs806.765.8475
Neighborhood Houseupbring.org806.741.0459
Salvation Armysalvationarmyusa.org/806.765.9434
211 Texas211texas.org/2.1.1 or 1.877.541.7905
Car Seats:
University Medical Centerumchealthsystem.com806.761.0660
Parenting Cottageparentingcottage.org806.795.7552
Child Care, Early Head Start & Head Start:
Early Learning Centerselclubbock.org806.765.9981
Lubbock ISD Head Startlubbockisd.org806.219.0340
SPCAAspcaa.org806.894.2207
TTU Early Head Startdepts.ttu.edu/hs/hdfs806.795.2737
Workforce Solutions (CCS)workforcesouthplains.org806.744.3572
YWCA of Lubbockhttps://www.ywcalubbock.org/806.993.9922
Boys and Girls Club of Lubbocklubbockbgc.org806.792.2880
Guadalupe-Parkway Sommerville Centersguadalupe-parkway.org806.763.3963
Dental:
Community Health Center of Lubbockchclubbock.org806.765.2611
Baby Items:
Grand Expectationsumchealthsystem.com806.761.0611
The Nest2424 50th St. Suite 302806.743.6667
The Baby Closethighlandbaptist.org/missions806.795.6453
Education & GED:
Catholic Charities (PEP)cclubbock.org/programs/806.765.8475
Goodwill Industriesgoodwillnwtexas.org806.744.8419
Literacy Lubbockliteracylubbock.org806.775.3636
Lubbock Dream Centerlubbockdreamcenter.org806.793.3336
Workforce Solutions (Youth)workforcesouthplains.org806.765.5038
Employment:
Goodwill Industriesgoodwillnwtexas.org806.744.8419
Workforce Solutionsworkforcesouthplains.org806.765.5038
Food Pantries & Food Vouchers:
Catholic Charitiescclubbock.org/programs806.765.8475
Lubbock Dream Centerlubbockdreamcenter.org806.793.3336
Lubbock Impactlubbockimpact.com806.799.4320
Neighborhood Houseupbring.org806.741.0459
Salvation Armysalvationarmyusa.org806.765.9434
South Plains Food Bankspfb.org806.763.3003
St. John’s UMCstjohnslubbock.org806.762.0123
The Blessing Centergreenlawn.org806.795.4377
WICspcaa.org/health-service-WIC-program806.894.6104
Food Stamps & Medicaid/CHIP:
Healthy Texas Women Programhealthytexaswomen.org877.541.7905
Texas Health & Human Servicesyourtexasbenefits.com806.744.7632
Hospitals:
University Medical Centerumchealthsystem.com806.775.8200
Housing:
Community Housing Resource Board806.763.3877
Family Promise of Lubbockfamilypromiselubbock.org806.744.5035
Lubbock Housing Authoritylubbockha.org806.762.1191
Salvation Armysalvationarmytexas.org/lubbock/806.765.9434
Medical:
Community Health Center of Lubbockchclubbock.org806.765.2611
Combest Community Health Centerttuhsc.edu/nursing/combest806.743.9355
Lubbock Impact/TTUHSC Free Cliniclubbockimpact.com806.799.4320
Lubbock Children’s Health Clinics806.749.3800806.749.3803
Upbring Health for Friends Clinicupbring.org/health-for-friends-clinic/806.741.0459
Parenting Education & Pregnancy Classes:
Heartline
Parenting Cottageparentingcottage.org806.795.7552
Salvation ArmyText 274448
Mental Health:
Family Counseling Servicesfcslubbock.org806.747.3488
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